Need help improving performance?
We specialise in coaching teams, in English or German, to tackle any performance gap with a focus on commercial and customer related challenges.
Leverage our 25 years of experience and proven Performance Gap model to facilitate the changes your organisation needs.
Some of our happy customers
Why we stand out
Ad Hoc, Interim Support
Your organisation faces unique challenges. Our custom coaching is tailored to your specific performance challenge. By understanding where your team is, we can help them understand what needs to be true to facilitate improvements.
Proven Delivery Methodologies
Utilising a combination of Playing to Win, Design Thinking, and Half-Double project methodologies, our approach is both flexible and simple to apply. This saves you time reinventing common tools and able to bring ready made templates and examples.
Customer Focus
The best solutions are those developed with end customers driving customer loyalty. Our Performance Gap model mitigates risk by working closely with your team to co-create and validate prototypes. This fosters team buy-in and also ensures that the solutions are concrete, doable and interesting for your P&L.
Every performance gap can be defined in 3 ways
Each as important as the other. If any of the 3 are not known, then this leads to higher implementation risk.
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Perceptible Impact
Whether at the beginning of the performance conversation, or at the end, it is critical to be able to measure the improvement. Often the wrong measure is selected, just because it is easier to measure. Have you clarity what is needed to sustain improvement?
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Painful Issue
If the root cause is not agreed with those who need to implement the corrective action, then there will never be any improvement. IS there alignment on both the issue and root cause with those needed for change?
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Pragmatic Solution
When a team is overworked following years of downsizing, outsourcing, automation, it is essential to change at the same time as running the business. How much evaluation by end customers and users have you done?
Ok, but what if we already know the issue, impact and solution?
Execution is only as good as the people who carry it out. facilit8 model is a hybrid approach which anyone accountable for organisation change can relate to. It offers a step by step approach based on common sense and benefits from experience of both successful and unsuccessful change programmes.
Want to learn more about facilit8's Performance Gap model?
Pricing
Options for every need from initial trial to interim roles
Free Trial
€0/ 30 min call
Some key features
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One Performance Gap
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Basic gap analysis using PerformGap Model
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Initial Q&A for what needs to be true to close the performance gap
Impact Workshop
€1k - 3k/ workshop
Some key features
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One Performance Gap
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Detailed Gap Analysis using PerformGap model
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Comprehensive action plan to close performance gap
Interim Coaching
Flexible/ month
Some key features
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Unlimited Performance Gaps
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Ad hoc Performance Support as required
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Interim Job Cover Possible
About
Digital Transformation Leader | Driving Growth through Data, AI & Customer Experience | Expert in CRM & eCommerce
Worked for 25 years in Germany, Switzerland, United Kingdom and Middle East. Degree level German (C1), practitioner in LEAN Six Sigma, Design Thinking, Playing to Win and Half Double. As well as qualified Executive Coach.
Alongside business advisory and commercial roles, David created a free platform to help schools organise school trips. 10% of contributions go into funding this service.
For more detail on David's experience, please visit his LinkedIn page by clicking on icon below:
Impact Coaching
At facilit8, we recognize the need to be more impact orientated, less project orientated. More targeted based on the what individuals and teams need to perform, whether this is process optimisation to free up time for more value added work, or technology enabled to speed up solutions for customers. We utilise our unique Performance Gap model to target where support is needed to overcome any performance challenge, whether in commercial, operational, or support functions like IT. Our approach follows proven agile and half-double project methodologies.
We begin by thoroughly understanding the performance gap and then focus on the capabilities needed to close it. We believe that who you work with is as important as the journey and the destination, and why we believe Experience Based Coaching at an individual team level is the missing ingredient to achieve meaningful improvement. When creating competitive advantage, it helps to have teams who like working together, and believe in what they do.